Service Tech Group HVAC has been the locally owned heating and cooling contractor that Sherwood residents and businesses call when they need the job done right. Since 2012, we have handled everything from a single-room cooling problem to full commercial HVAC replacements across Pulaski County. That is 14 years of showing up, diagnosing the problem honestly, and getting systems running again. We've worked this area long enough to know its homes. When you call us, you reach a real local person who knows the streets, the neighborhoods, and the kind of weather that puts your system to the test. Call (501) 599-5465 to schedule service or request an estimate.
Getting your comfort back is easier than you think. It starts with a company that has been rooted in this community since the beginning. We opened our doors in Sherwood in 2012 with a straightforward goal: deliver honest heating and cooling work to the families and businesses around us. As a family-run heating and cooling business, every job carries our name and our reputation. That means we treat your home or building the way we would want our own treated.
Over the years, we have built relationships with homeowners across Pulaski County, property managers in the Little Rock metro, and commercial clients who need a contractor they can count on to show up and follow through. Residential or commercial, a first-time call or a long-standing relationship, we bring the same care to every job. We keep your home comfortable in every season.
From a quick tune-up to a whole-system replacement, we've seen it all. We handle the full range of residential and commercial HVAC work: AC repair and service, furnace and heating repair, heat pump service and installation, full system replacement, ductwork repair and sealing, thermostat and smart-control installation, indoor air quality solutions, and emergency HVAC response. Whether you are a homeowner dealing with an AC that stopped cooling or a property manager scheduling seasonal maintenance across multiple units, we have the experience and the crew to handle it.
Experienced HVAC technicians. Code-compliant work. Professional service.
Keeping a home comfortable starts with a system that runs right, and in Sherwood, that means your air conditioner has to be dependable through long, hot summers. We repair units that have stopped cooling, address uneven temperatures throughout the house, and troubleshoot airflow problems that leave some rooms warmer than others. Condenser and compressor issues, refrigerant problems, fan failures: our technicians work through the diagnosis methodically and explain what they find before any work begins.
When a system is beyond repair, we handle full central air replacement and new installation as well. We help you understand your options, give you a clear estimate, and get the new system running correctly from day one. We show up ready to go to work.
Some homes need a full system replacement. Others just need a tune-up. When your furnace stops working on a cold night, that is not the time to wonder who to call. We respond to no-heat situations promptly, diagnose gas and electric furnace problems accurately, and make repairs that hold. We also perform furnace inspections and tune-ups before the heating season starts, which is the best way to catch a small issue before it becomes an expensive emergency.
For systems that have reached the end of their service life, we install replacement furnaces for both residential and commercial properties. Our technicians handle the air handler and evaporator coil side of the job as well, so the whole system is addressed, not just the part that failed. Your system is in good hands with us.
Heat pumps are a strong fit for the Arkansas climate. Mild winters and long, hot summers mean a heat pump can handle both heating and cooling efficiently without the fuel costs of a gas furnace. We repair heat pumps that are not heating or cooling properly, perform seasonal maintenance to keep them running efficiently, and install new systems for homeowners and commercial clients who want a versatile, energy-smart option.
Ductless mini-split systems are part of that same family, and we install and service them for spaces where running ductwork is not practical. When a heat pump reaches the end of its useful life, we walk you through replacement options with honest, upfront pricing. We'll have your system running again in no time.
Our customers call us back because we make comfort simple, and a lot of that comfort depends on what happens behind the walls. Leaky or damaged ductwork wastes energy and creates uneven temperatures throughout a building. We inspect, repair, and seal ductwork to restore airflow and improve efficiency across the whole system.
On the control side, we install standard thermostats and smart thermostats that give homeowners and property managers better visibility into how their systems are running. A programmable or smart control can reduce energy use without sacrificing comfort.
For indoor air quality, we install air filtration systems, whole-home purifiers, air scrubbers, and humidity control solutions. In a climate where humidity runs high through much of the year, whole-home dehumidification makes a real difference in how comfortable a space feels and how well the HVAC system performs.
No heat in January. No cooling in July. A system that shuts down without warning. These are not problems that can wait until Monday morning. We offer same-day and after-hours HVAC service because emergencies do not follow a business schedule. Our technicians are available around the clock to respond to urgent calls in Sherwood and across the Pulaski County area.
No guesswork. No shortcuts. No surprise fees.
When you call about an emergency, you get a clear picture of what is wrong and what it will take to fix it before any work begins. Every job we complete comes with a workmanship guarantee on every HVAC job, because we are not satisfied until the system is running and you are comfortable. Call (501) 599-5465 any time, day or night.
Our customers call us back because we make comfort simple, and that applies to commercial clients just as much as homeowners. We work with office buildings, retail spaces, restaurants, and multi-unit properties throughout Sherwood and the broader Pulaski County area. Commercial systems run harder and carry more responsibility than residential ones, and we treat that seriously.
We handle commercial AC repair, commercial heating repair, full commercial HVAC installation and replacement, and scheduled maintenance programs that keep systems running reliably through peak demand. Property managers appreciate clear communication, honest estimates, and technicians who show up on time and work efficiently. That is what we deliver on every commercial call. We show up ready to go to work.
Arkansas summers are demanding, and the occasional hard winter can push a heating system harder than expected. A seasonal maintenance visit is the most practical way to make sure your equipment is ready before the workload peaks. In the spring, we tune up air conditioners: checking refrigerant levels, cleaning coils, testing electrical components, and confirming the system is ready for months of heavy use. In the fall, we inspect and tune furnaces and heat pumps ahead of the heating season.
Work performed by qualified HVAC technicians means a maintenance visit is thorough, not just a checklist run-through. We look for the small issues that turn into costly failures if they go unaddressed. Catching a worn part or a refrigerant issue in October costs far less than an emergency call in January. We keep your home comfortable in every season.
Cost questions are fair questions, and we answer them directly. Before any work begins, we provide a clear estimate so you know exactly what the job involves and what it will cost. There are no line items that appear after the fact and no pressure to approve additional work on the spot. If something changes during a job, we talk to you first.
This is the kind of HVAC work neighbors pass along by word of mouth, and that reputation depends on doing things the right way every time. No guesswork. No shortcuts. No surprise fees. Whether you are a homeowner getting a furnace repaired or a property manager budgeting a system replacement, you will have the information you need to make a confident decision.
We are based in Sherwood and serve customers throughout Pulaski County and the surrounding communities. Our service area includes Little Rock, North Little Rock, Maumelle, Jacksonville, Cabot, Bryant, Benton, and the neighborhoods in between. If you are in the area and need heating or cooling work, give us a call and we will get you scheduled.
We opened in Sherwood in 2012 and have been serving homes and businesses across Pulaski County ever since. That is 14 years of heating and cooling work in this community, which means we have handled just about every situation a home or building in this area can present. That experience shows in how we approach every job.
We are a locally owned, family-run heating and cooling business based in Sherwood. When you call, you reach a real local person who knows the area, and the technicians who show up at your door are part of the same community. That local accountability means our reputation depends directly on the work we do for our neighbors.
We work with homeowners, landlords, property managers, and light commercial clients throughout Pulaski County and the surrounding area. Whether it is a single-family home, a rental unit, an office, or a retail space, we bring the same level of care and communication to every job. Residential or commercial, first-time call or ongoing relationship, we treat every customer the same way.
Yes. Every job we complete comes with a workmanship guarantee. We are not satisfied until the system is running correctly and you are comfortable with the results. If something is not right after we leave, call us and we will make it right.
Work is performed by qualified HVAC technicians who know heating and cooling systems inside and out. We are a family-run business, which means the people answering the phone and the people showing up at your door are connected to the same operation and held to the same standard. You are not dealing with a rotating crew of unfamiliar faces.
If you have a concern after a job is complete, call us at (501) 599-5465 and we will address it. Our workmanship guarantee means we stand behind the work we do, and we take callbacks seriously. We would rather come back and make it right than leave a customer with a problem unresolved.
Service Tech Group HVAC has been part of this community since 2012. Fourteen years of heating and cooling work in Sherwood and across Pulaski County means we have handled just about every situation a home or business can present. Our technicians are qualified, our pricing is upfront, and every job comes with a workmanship guarantee.
Experienced HVAC technicians. Code-compliant work. Professional service.
We serve residential and commercial customers throughout the area, and we are ready to help with everything from a routine tune-up to a same-day emergency call. Call (501) 599-5465 to schedule service or request an estimate.
From a quick seasonal tune-up to a full system replacement, we handle the complete range of heating and cooling work that Sherwood homes and businesses actually need. Every job gets an honest diagnosis, a clear price before work begins, and service from qualified HVAC technicians who know this area. The table below breaks down what each service covers and who it fits best, so you can call us knowing exactly what to ask for.
| Service Type | What's Included | Best For | Helpful Details |
|---|---|---|---|
| Heat Pump Repair & Installation | heat pump diagnostics and repair, new heat pump installation, ductless mini-split systems, refrigerant and reversing valve service | homeowners wanting efficient year-round heating and cooling from one system | Sherwood's moderate winters make heat pumps a strong fit; a properly sized unit handles both seasons without leaning on a backup furnace most of the time |
| Heating & Furnace Repair | furnace diagnostics and repair, heat exchanger inspection, ignition and burner service, heating system tune-up | homeowners dealing with uneven heat, a furnace that cycles off early, or no heat at all | Pulaski County winters can drop hard; a furnace repair call before the cold sets in is always easier than an emergency call at midnight |
| AC Repair & Service | central air systems, condensers and compressors, refrigerant and coil issues, airflow diagnostics | homeowners or businesses whose AC is underperforming or not cooling at all | Arkansas summers are long and humid; catching a small refrigerant or coil problem early prevents a full breakdown in peak heat |
| Full System Installation & ReplacementMost Popular | complete HVAC system replacement, new system sizing and selection, residential and commercial installation, post-install performance check | homeowners or building owners whose system is aging, failing repeatedly, or no longer efficient | Most systems that are 15 or more years old and needing frequent repairs are better candidates for replacement than continued patching |
| Whole-Home Dehumidification & Humidity Control | whole-home dehumidifier installation, humidity level balancing, integration with existing HVAC, indoor air quality improvement | Sherwood and Pulaski County homes that feel sticky or muggy indoors even when the AC is running | Central AC alone often cannot keep up with Arkansas humidity in summer; a dedicated dehumidifier addresses what the AC leaves behind |
| Thermostat & Smart-Control Installation | programmable thermostat installation, smart thermostat setup, zoning control upgrades, compatibility check with existing equipment | homeowners looking to improve comfort, reduce energy use, or gain remote control of their system | A smart thermostat upgrade is one of the lower-cost improvements that can make a noticeable difference in how a home feels and what it costs to run |
| Seasonal Maintenance & Tune-Ups | full system inspection, coil and filter cleaning, refrigerant level check, electrical connection and controls check | any homeowner or property manager who wants to avoid surprise breakdowns and keep equipment running efficiently | Spring AC tune-ups and fall heating checks are the two most common maintenance calls in this area; scheduling before peak season means faster availability |
| Emergency HVAC Service | same-day urgent response, no-heat and no-cool calls, after-hours availability, system-down diagnostics | anyone whose heating or cooling has stopped working and cannot wait for a standard appointment | We prioritize emergency calls and work to get a technician on the way the same day when possible; call as early as you can |
| Ductwork Repair & Sealing | duct leak detection and sealing, ductwork repair and replacement, airflow balancing, insulation assessment | homes with uneven temperatures, high energy bills, or rooms that never quite reach the set temperature | Leaky ducts are one of the most common hidden causes of high cooling costs in Arkansas; sealing them often improves comfort and efficiency at the same time |
| Indoor Air Quality & Air Filtration | air filtration system installation, UV air treatment, ventilation assessment, filter upgrades and media replacement | households with allergy or asthma concerns, or anyone noticing dust, odors, or stale air indoors | Improved filtration works alongside your existing HVAC equipment and does not require a full system change |
How do I know if my AC or furnace needs to be replaced rather than repaired?
Age and repair history are the two biggest factors. If your system is 15 or more years old and has needed multiple repairs in the past few seasons, the cost of continued patching often adds up faster than a replacement would. We walk through that comparison honestly on every call so you can make the decision that makes sense for your budget and your home.
Why did my system stop heating or cooling even though it still turns on?
A system that runs but does not condition the air is usually pointing to a refrigerant issue, a dirty evaporator coil, a failing compressor, or a problem with the reversing valve on a heat pump. It can also be something as simple as a clogged filter restricting airflow. We diagnose the actual cause before recommending any repair so you are not paying to fix the wrong thing.
How often should I schedule maintenance and tune-ups?
Twice a year is the standard: once in spring before cooling season and once in fall before heating season. In a climate like Sherwood's, where both summers and winters put real demand on the system, staying on that schedule is one of the best ways to avoid a breakdown at the worst possible time.
Transparent Upfront Pricing
We give you a clear price before any work begins, and that number does not change after the job is done. No surprise fees, no vague estimates, just a straight answer before we touch anything.
What does a seasonal tune-up actually include?
A tune-up covers a full system inspection, coil and filter cleaning, a refrigerant level check, and a review of electrical connections and controls. The goal is to catch anything that is starting to wear before it becomes a repair call, and to make sure the system is running as efficiently as it should be heading into the season.
Is a heat pump a good choice for a home in the Sherwood area?
It often is. Sherwood's winters are cold enough to take seriously but moderate enough that a properly sized heat pump can handle both heating and cooling without needing a furnace for most of the season. Heat pump adoption has been rising across Arkansas for good reason. When you call, we can walk you through how a heat pump compares to a traditional split system for your specific home.
Why is one room always hotter or colder than the rest of the house?
Uneven temperatures usually point to a ductwork problem, a zoning issue, or a system that is not sized correctly for the home. Duct leaks are especially common and can send conditioned air into unconditioned spaces like attics or crawlspaces instead of the rooms that need it. We check airflow and duct condition as part of any diagnostic visit.
Same-Day and Emergency Availability
When your system goes down, we prioritize getting a technician to you the same day when possible. Urgent calls get urgent attention, whether it is a heating failure in January or a cooling breakdown in the middle of an Arkansas summer.
What do strange noises from my HVAC unit usually mean?
Banging or clanking often points to something loose or broken inside the unit. A high-pitched squealing can indicate a worn belt or bearing. Rattling near the vents sometimes means loose ductwork. Any noise that is new or getting worse is worth a call; running a system that is signaling a problem can turn a minor repair into a larger one.
How does a whole-home dehumidifier differ from just running the AC?
Your central AC removes some moisture as a byproduct of cooling, but it is not designed to control humidity independently. In a humid Arkansas summer, that gap shows up as sticky indoor air and a home that never quite feels comfortable even when the thermostat reads the right temperature. A whole-home dehumidifier integrates with your existing HVAC system and maintains consistent humidity levels regardless of whether the AC is actively running.
Work Performed by Qualified HVAC Technicians
Every job is handled by trained technicians who know residential and commercial HVAC equipment. We back every job with a workmanship guarantee because we want you comfortable with the work long after we leave.
Do I need to be home when the technician comes out?
For most HVAC work, yes. We need access to the equipment, and we will have questions and a pricing conversation before any work begins. If you are scheduling for a rental or commercial property, we can coordinate with a property manager or on-site contact; just let us know when you call.
How do your estimates and pricing work?
We diagnose the issue first, then give you a clear price before any work begins. That price does not change after the job is done. There are no fees added at the end and no pressure to approve work you are not ready for. If you want a general sense of cost before scheduling, call us and we will give you as much guidance as we can over the phone.
Do you offer same-day or emergency service for a system that is completely down?
Yes. We prioritize urgent calls and work to get a technician out the same day when possible. No heat in January and no cooling in July are situations we take seriously. The sooner you call, the sooner we can get someone on the way. Reach us at (501) 599-5465 for urgent service.
Every home and building is a little different, and the right answer depends on your equipment, your situation, and your budget. Call (501) 599-5465 and we will give you a straight answer.
(501) 599-5465