Service Tech Group HVAC has been the heating and cooling company Sherwood homeowners and businesses call when comfort matters. Since 2012, we have handled everything from a quick AC repair to a full system replacement for residential customers, landlords, property managers, and light commercial clients across Pulaski County. We know this area, we know its climate, and we show up ready to do the job right. Call (501) 599-5465 for a quote today.
From a quick tune-up to a whole-system replacement, we've seen it all, and we bring that experience to every job we take on. Whether your system needs a repair, an upgrade, or just a seasonal checkup, our team handles the full range of residential and commercial HVAC work.
Our core services include:
Every job we complete comes with a workmanship guarantee on every HVAC job. We keep your home comfortable in every season.
Keeping a home comfortable starts with a system that runs right, and that is exactly what we focus on. Homeowners across Sherwood and the surrounding area call us when the house stops cooling in July, when the heat goes out on a cold January night, or when it is simply time to replace an aging system. We respond quickly, diagnose accurately, and get the work done without dragging it out. Families deserve a home that stays comfortable, and that is the standard we hold ourselves to.
Property managers, landlords, and small-business owners need an HVAC contractor who shows up on schedule and gets the system back online without a lot of back-and-forth. We work with rental properties, apartment units, and light commercial buildings across Pulaski County. Tenant comfort and building reliability matter to your bottom line, and they matter to us too. We'll have your system running again in no time.
When the AC stops working in the middle of an Arkansas summer, or the furnace goes out on a cold night, waiting is not an option. We take urgent calls seriously. Whether your heat pump has stopped responding, your air conditioner is blowing warm air, or your system has shut down entirely, we work to get a technician to you as quickly as possible. Same-day service is available for urgent situations, and we prioritize getting your home or building back to a safe, comfortable temperature.
A system failure is stressful enough without wondering when help will arrive. We are a family-run heating and cooling business, and when you call, you reach someone who can actually schedule your service and send a qualified technician to your door. No guesswork. No shortcuts. No surprise fees. Call (501) 599-5465 now.
Arkansas summers are long, hot, and humid. Winters bring enough cold snaps to stress any heating system. The climate here puts real demands on HVAC equipment year-round, which is why these services come up again and again for homeowners and property managers in Sherwood and across the region.
Arkansas runs its heating and cooling systems hard. Hot summers push air conditioners to their limits for months at a stretch, and cold winter nights put the same demand on furnaces and heat pumps. Older systems that have been cycling through that workload for ten or fifteen years tend to lose efficiency and reliability at the same time, which usually means it is more cost-effective to replace than to keep repairing.
When a full replacement makes sense, we start with an honest assessment of your current setup. We help you select equipment that fits your home or building, and our qualified HVAC technicians handle the installation and system startup from beginning to end. A new, properly sized system runs more efficiently, which typically means lower energy bills alongside better comfort. Call us to request an estimate and find out what a replacement would involve for your property.
Arkansas sits in a climate range where heat pumps perform well. Winters here are mild to moderately cold, which is exactly the operating range where heat pumps are most efficient. They handle both heating and cooling in one system, which makes them a practical choice for homeowners looking to simplify their setup or improve efficiency.
Installation starts with a load calculation to make sure the equipment is sized correctly for your space. From there, we handle equipment selection, installation, and commissioning to get the system running right from day one. For additions, sunrooms, garages, or any space without existing ductwork, ductless mini-split systems are a strong option. We install both ducted and ductless heat pump systems across the area. Your system is in good hands with us.
Humidity in Arkansas is not just a summer problem. High indoor moisture levels can persist well into fall and even on mild winter days, making the air feel heavier than the thermostat suggests and putting extra strain on your air conditioning system. Portable dehumidifiers help in a single room, but they do not address the whole house.
A whole-home dehumidifier integrates directly with your HVAC system and manages moisture levels throughout the living space. The result is air that feels more comfortable at a higher thermostat setting, reduced stress on your AC equipment, and better overall indoor air quality. We pair dehumidification with air filtration solutions when customers want a more complete approach to the air inside their home. We show up ready to go to work.
Some homes need a full system replacement. Others just need a tune-up. A seasonal maintenance visit is the simplest way to catch small problems before they turn into expensive repairs and to make sure your equipment is ready for the season ahead.
In the spring, we prepare your air conditioner for the months of heavy use ahead. In the fall, we inspect and service your heating system before the first cold snap. A standard tune-up covers a full system inspection, cleaning of key components, refrigerant level check, airflow and filter check, and thermostat calibration. Customers who stay current on maintenance tend to see fewer emergency calls and longer equipment life. We keep your home comfortable in every season.
Our customers call us back because we make comfort simple, and part of that is being upfront about cost. We know that price matters, and we do not expect anyone to commit to a repair or replacement without knowing what it involves. When you call us, we schedule a service visit, a technician diagnoses the issue, and we give you a clear estimate before any work begins. No guesswork. No shortcuts. No surprise fees. Call (501) 599-5465 for a quote.
We have been serving Sherwood and the surrounding Pulaski County area since 2012. We are a locally owned, family-run heating and cooling business, which means the people answering the phone and showing up at your door are part of the same community you are. We have built our reputation one job at a time, and most of our new customers find us through the kind of HVAC work neighbors pass along by word of mouth.
We've worked this area long enough to know its homes. We understand the equipment that is common here, the way the climate stresses systems, and what it takes to keep a house or building comfortable through an Arkansas summer and winter. Work performed by qualified HVAC technicians on every job, backed by a workmanship guarantee. We show up ready to go to work.
We serve Sherwood and the communities throughout the greater Little Rock metro and surrounding counties. If you are nearby, we can help.
Our service area includes:
The technician starts with a full system inspection, checking airflow, electrical connections, refrigerant levels, and the condition of key components like the coil, blower, and heat exchanger. From there, the diagnosis narrows based on what the system is and is not doing. We explain what we find in plain language before recommending any repair or replacement.
At the outdoor condenser or heat pump, we check refrigerant charge, inspect the coil for dirt or damage, test the capacitor and contactor, verify the fan motor is operating correctly, and look for any signs of refrigerant leaks or physical damage. Catching problems at the outdoor unit early often prevents a more serious failure later in the season.
Common signs include the system running constantly without reaching the set temperature, uneven cooling between rooms, unusual sounds like rattling or grinding, higher-than-normal energy bills, and visible ice on the indoor coil or refrigerant lines. If you are noticing any of these, it is worth scheduling a diagnostic visit before the problem gets worse.
A frozen evaporator coil is often caused by restricted airflow, a dirty filter, or low refrigerant charge. When the coil freezes, the system cannot transfer heat effectively, which shows up as weak or warm airflow from the vents. We diagnose the underlying cause rather than just thawing the coil, because the problem will return if the root issue is not addressed.
Uneven temperatures usually point to an airflow problem, which can stem from leaky or undersized ductwork, a dirty filter, a failing blower motor, or a system that was not properly sized for the home to begin with. We inspect the duct system and the equipment to identify where the airflow is breaking down and recommend the right fix, whether that is a duct repair, a tune-up, or a system adjustment.
Efficiency drops over time as components wear, coils accumulate buildup, and refrigerant levels drift. A system that was reasonably efficient at installation can lose a significant portion of that efficiency over ten or fifteen years, which means it runs longer cycles to achieve the same result and uses more energy in the process. A maintenance visit can recover some of that efficiency, but at a certain point replacement becomes the more cost-effective path.
The general rule is to weigh the cost of the repair against the age and remaining useful life of the equipment. If a system is 15 or more years old, running inefficiently, and facing a repair that costs more than a third of what a replacement would, replacement is usually the smarter investment. We walk you through that comparison honestly so you can make a confident decision without pressure.
We start with an honest assessment of your current setup and help you select equipment that is properly sized for your home or building. Our qualified HVAC technicians handle the removal of the old equipment, the installation of the new system, and the startup and testing to confirm everything is running correctly before we leave. You will have a clear estimate in hand before any of that work begins.
Arkansas winters are mild to moderately cold, which is exactly the operating range where heat pumps are most efficient. A properly sized heat pump handles both heating and cooling in one system, which simplifies your setup and can reduce energy costs compared to running a furnace and a separate air conditioner. We install ducted and ductless heat pump systems and can walk you through the options on the call.
A whole-home dehumidifier integrates with your HVAC system to manage indoor moisture levels throughout the living space. In Arkansas, high humidity persists well beyond summer and can make indoor air feel heavier and less comfortable even when the thermostat is set correctly. Controlling humidity reduces the load on your air conditioner and improves overall indoor air quality in a way that a portable unit in a single room cannot.
A true HVAC emergency is any situation where the loss of heating or cooling creates a health or safety risk. No heat when outdoor temperatures are dangerously cold, no cooling during an extreme heat event, or a system that has shut down completely and will not restart are all situations we treat as urgent. Call (501) 599-5465 and we will work to get a technician to you as quickly as possible.
When your heating or cooling system needs attention, you deserve a contractor who responds quickly, communicates clearly, and does the job right. Experienced HVAC technicians. Code-compliant work. Professional service. Call (501) 599-5465 to schedule service or request a quote from Service Tech Group HVAC today.
From a quick seasonal tune-up to a full system replacement, we handle the complete range of heating and cooling work that Sherwood homes and businesses actually need. Every job gets an honest diagnosis, a clear price before work begins, and service from qualified HVAC technicians who know this area. The table below breaks down what each service covers and who it fits best, so you can call us knowing exactly what to ask for.
| Service Type | What's Included | Best For | Helpful Details |
|---|---|---|---|
| Heat Pump Repair & Installation | heat pump diagnostics and repair, new heat pump installation, ductless mini-split systems, refrigerant and reversing valve service | homeowners wanting efficient year-round heating and cooling from one system | Sherwood's moderate winters make heat pumps a strong fit; a properly sized unit handles both seasons without leaning on a backup furnace most of the time |
| Heating & Furnace Repair | furnace diagnostics and repair, heat exchanger inspection, ignition and burner service, heating system tune-up | homeowners dealing with uneven heat, a furnace that cycles off early, or no heat at all | Pulaski County winters can drop hard; a furnace repair call before the cold sets in is always easier than an emergency call at midnight |
| AC Repair & Service | central air systems, condensers and compressors, refrigerant and coil issues, airflow diagnostics | homeowners or businesses whose AC is underperforming or not cooling at all | Arkansas summers are long and humid; catching a small refrigerant or coil problem early prevents a full breakdown in peak heat |
| Full System Installation & ReplacementMost Popular | complete HVAC system replacement, new system sizing and selection, residential and commercial installation, post-install performance check | homeowners or building owners whose system is aging, failing repeatedly, or no longer efficient | Most systems that are 15 or more years old and needing frequent repairs are better candidates for replacement than continued patching |
| Whole-Home Dehumidification & Humidity Control | whole-home dehumidifier installation, humidity level balancing, integration with existing HVAC, indoor air quality improvement | Sherwood and Pulaski County homes that feel sticky or muggy indoors even when the AC is running | Central AC alone often cannot keep up with Arkansas humidity in summer; a dedicated dehumidifier addresses what the AC leaves behind |
| Thermostat & Smart-Control Installation | programmable thermostat installation, smart thermostat setup, zoning control upgrades, compatibility check with existing equipment | homeowners looking to improve comfort, reduce energy use, or gain remote control of their system | A smart thermostat upgrade is one of the lower-cost improvements that can make a noticeable difference in how a home feels and what it costs to run |
| Seasonal Maintenance & Tune-Ups | full system inspection, coil and filter cleaning, refrigerant level check, electrical connection and controls check | any homeowner or property manager who wants to avoid surprise breakdowns and keep equipment running efficiently | Spring AC tune-ups and fall heating checks are the two most common maintenance calls in this area; scheduling before peak season means faster availability |
| Emergency HVAC Service | same-day urgent response, no-heat and no-cool calls, after-hours availability, system-down diagnostics | anyone whose heating or cooling has stopped working and cannot wait for a standard appointment | We prioritize emergency calls and work to get a technician on the way the same day when possible; call as early as you can |
| Ductwork Repair & Sealing | duct leak detection and sealing, ductwork repair and replacement, airflow balancing, insulation assessment | homes with uneven temperatures, high energy bills, or rooms that never quite reach the set temperature | Leaky ducts are one of the most common hidden causes of high cooling costs in Arkansas; sealing them often improves comfort and efficiency at the same time |
| Indoor Air Quality & Air Filtration | air filtration system installation, UV air treatment, ventilation assessment, filter upgrades and media replacement | households with allergy or asthma concerns, or anyone noticing dust, odors, or stale air indoors | Improved filtration works alongside your existing HVAC equipment and does not require a full system change |
How do I know if my AC or furnace needs to be replaced rather than repaired?
Age and repair history are the two biggest factors. If your system is 15 or more years old and has needed multiple repairs in the past few seasons, the cost of continued patching often adds up faster than a replacement would. We walk through that comparison honestly on every call so you can make the decision that makes sense for your budget and your home.
Why did my system stop heating or cooling even though it still turns on?
A system that runs but does not condition the air is usually pointing to a refrigerant issue, a dirty evaporator coil, a failing compressor, or a problem with the reversing valve on a heat pump. It can also be something as simple as a clogged filter restricting airflow. We diagnose the actual cause before recommending any repair so you are not paying to fix the wrong thing.
How often should I schedule maintenance and tune-ups?
Twice a year is the standard: once in spring before cooling season and once in fall before heating season. In a climate like Sherwood's, where both summers and winters put real demand on the system, staying on that schedule is one of the best ways to avoid a breakdown at the worst possible time.
Transparent Upfront Pricing
We give you a clear price before any work begins, and that number does not change after the job is done. No surprise fees, no vague estimates, just a straight answer before we touch anything.
What does a seasonal tune-up actually include?
A tune-up covers a full system inspection, coil and filter cleaning, a refrigerant level check, and a review of electrical connections and controls. The goal is to catch anything that is starting to wear before it becomes a repair call, and to make sure the system is running as efficiently as it should be heading into the season.
Is a heat pump a good choice for a home in the Sherwood area?
It often is. Sherwood's winters are cold enough to take seriously but moderate enough that a properly sized heat pump can handle both heating and cooling without needing a furnace for most of the season. Heat pump adoption has been rising across Arkansas for good reason. When you call, we can walk you through how a heat pump compares to a traditional split system for your specific home.
Why is one room always hotter or colder than the rest of the house?
Uneven temperatures usually point to a ductwork problem, a zoning issue, or a system that is not sized correctly for the home. Duct leaks are especially common and can send conditioned air into unconditioned spaces like attics or crawlspaces instead of the rooms that need it. We check airflow and duct condition as part of any diagnostic visit.
Same-Day and Emergency Availability
When your system goes down, we prioritize getting a technician to you the same day when possible. Urgent calls get urgent attention, whether it is a heating failure in January or a cooling breakdown in the middle of an Arkansas summer.
What do strange noises from my HVAC unit usually mean?
Banging or clanking often points to something loose or broken inside the unit. A high-pitched squealing can indicate a worn belt or bearing. Rattling near the vents sometimes means loose ductwork. Any noise that is new or getting worse is worth a call; running a system that is signaling a problem can turn a minor repair into a larger one.
How does a whole-home dehumidifier differ from just running the AC?
Your central AC removes some moisture as a byproduct of cooling, but it is not designed to control humidity independently. In a humid Arkansas summer, that gap shows up as sticky indoor air and a home that never quite feels comfortable even when the thermostat reads the right temperature. A whole-home dehumidifier integrates with your existing HVAC system and maintains consistent humidity levels regardless of whether the AC is actively running.
Work Performed by Qualified HVAC Technicians
Every job is handled by trained technicians who know residential and commercial HVAC equipment. We back every job with a workmanship guarantee because we want you comfortable with the work long after we leave.
Do I need to be home when the technician comes out?
For most HVAC work, yes. We need access to the equipment, and we will have questions and a pricing conversation before any work begins. If you are scheduling for a rental or commercial property, we can coordinate with a property manager or on-site contact; just let us know when you call.
How do your estimates and pricing work?
We diagnose the issue first, then give you a clear price before any work begins. That price does not change after the job is done. There are no fees added at the end and no pressure to approve work you are not ready for. If you want a general sense of cost before scheduling, call us and we will give you as much guidance as we can over the phone.
Do you offer same-day or emergency service for a system that is completely down?
Yes. We prioritize urgent calls and work to get a technician out the same day when possible. No heat in January and no cooling in July are situations we take seriously. The sooner you call, the sooner we can get someone on the way. Reach us at (501) 599-5465 for urgent service.
Every home and building is a little different, and the right answer depends on your equipment, your situation, and your budget. Call (501) 599-5465 and we will give you a straight answer.
(501) 599-5465